Q: Why do I need to give my credit card details? 

A: The hotel requires a valid credit card to guarantee the reservation in the event of a late cancellation or no show. The hotel can decide to pre-authorise your credit card to ensure that the card is valid and has sufficient funds. 

 

Q: Can I pay for my stay in advance? 

A: If you would like to pay for your stay in advance, kindly contact us so that we will process the payment transaction in advance of your arrival. 

 

Q: Can I pay for my stay at the hotel with a different credit card than the one used to make the reservation? 

A: Yes, you can make the payment for the stay with a different card or in cash. Please ensure that the new card is an acceptable one. 

 

Q: Can I use a debit card to complete my reservation? 

A: Generally hotels cannot accept a debit card to guarantee the booking. However, please check the information for the individual hotels on the "accepted credit cards" section on the hotel page. 

 

Q: I do not have a credit card. Can I still book a room? 

A: Yes, this is possible against an advance payment via bank transfer. In this case, kindly contact us by e-mail so that we can register your reservation manually and send you our banking details. 

 

Q: How do we make your booking secure? 

A: Your credit card information is sent to us through a secure server. We use the latest, most secure technology available, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our SSL certificate has been issued by